Peace of Mind Program
Your Flexible Reservation Choices
At TravelShopBooking, we want travelers to feel confident when booking, which is why we encourage operators to provide flexible booking options through our Peace of Mind program, giving you the ability to:
Modify your travel dates
We understand that plans can change, so many of our operators offer the flexibility to select a new departure date.
Pick an alternative adventure.
If your new departure dates or chosen tour no longer fit your plans, some operators offer the option to book a different tour.
Get travel credit if your plans change.
Unable to choose new dates or a tour at the time of cancellation? Some operators provide credit for a future adventure.
How can I find out what flexible booking options are available to me?
To see if the operator you're booking with offers flexible booking options, check the "Your Peace of Mind Options" section on the Tour Detail Page, located just below the "What’s Included" section.
Important: Please note that the Credit for Future Trips is only valid with the operator you originally booked.
For more information on your cancellation options, visit our Cancellation Policy & Rebooking page.
Why is having travel insurance essential?
Adding travel insurance to your booking ensures you're covered in case of medical emergencies, trip cancellations, lost baggage, and more. Additionally, some countries require travel insurance for entry.
You can view your personalized travel insurance quote during checkout or find more details about your insurance options by following the link below.
Important: Travel insurance doesn’t cover everything. There are restrictions, exclusions, and limitations, and coverage may vary depending on your country, state, or province of residence. Be sure to review the policy documents for complete details, available on the checkout page.
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Commonly Asked Questions
What does the Peace of Mind program cover?
If your plans change, our Peace of Mind program gives you the flexibility to change dates, choose a different tour, or receive credit for a future trip, valid when booking with the same operator.
How do I delay my booking and get Credit for Future Trips?
Log in to your account and click on your booking to access your Booking Conversation Page. From there, select the “Modify Booking” option and follow the steps. If you need assistance, feel free to contact our Travel Experts—we’re available 24/7!
Important: Please note that if you postpone your booking, the Credit for Future Trips will only be valid with the operator you originally booked.
Does the Peace of Mind Program apply to every tour?
The Peace of Mind Program is available only for tours offered by certain operators.Check the "Your Peace of Mind Options" section on the Tour Detail Page, located just below the "What’s Included" section. Alternatively, contact our Travel Experts for assistance. If you’ve already booked, reach out through your Booking Conversation Page, which can be accessed via the link in your booking confirmation email.
How much time do I have to redeem my Credit for Future Trips?
The expiration dates for credit are set by the tour operators and can be found in the terms and conditions of your adventure.
How can I delay my booking and receive Credit for Future Trips?
Log in to your account and click on your booking to access your Booking Conversation Page. From there, select the “Modify Booking” option and follow the steps. If you need assistance, our Travel Experts are available 24/7 to help!
Important: Please note that if you postpone your booking, the Credit for Future Trips will only be valid with the operator you originally booked.
How can I change my booking?
Visit your tour’s Booking Conversation Page and click “Modify Booking” to:
- Change your tour dates
- Choose a different tour (from the same operator)
- Receive Credit for Future Trips: Use credit toward a future trip with the same operator. Check eligibility on your Booking Conversation Page via “Modify Booking”
- Cancel your tour: Full refunds are not guaranteed, and fees may apply according to your operator’s T&Cs. Cancellations must be submitted in writing on your Booking Conversation Page via “Modify Booking”
Get in touch with our Travel Experts
+90 549 540 54 02Round-the-Clock Support
Our team of seasoned Travel Experts has traveled to hundreds of countries and has decades of personal travel experience to share. Reach out now to get answers to all your tour-related questions!