After-Sales Services
Your adventure is booked—how exciting! What's next? We’ve made it simple for you to get everything sorted in one place. From travel insurance to flights and visas, TravelShopBooking has you covered so you can focus on the thrill ahead.
Explore your TravelShopBooking profile
Before you dig out the stapler and start printing your documents, did you know your TravelShopBooking account is your one-stop hub for all your travel needs? That’s right—go paperless and explore the handy features of your TravelShopBooking account.
Check your trip information
Keep all your trip details in one convenient spot. Your itinerary, dates, and more are easily accessible in your TravelShopBooking account, serving as your personal travel organizer for your adventure.
Retrieve your reservation details
Looking for your booking confirmation or need to make changes? Your TravelShopBooking account lets you request airport transfers, add travel insurance, and much more.
Reach out for help, anytime
Questions are always welcome! Connect with your adventure operator or our Travel Experts directly through your account. Enjoy 24/7 customer service before, during, and after your tour.
A small token from us
We’re deeply passionate about the spirit of adventure and take great joy in celebrating every moment a traveler embarks on an exciting journey—including you! Your enthusiasm and commitment to exploring the world inspire us every day. As a heartfelt token of our gratitude for choosing to travel with us, we’re delighted to offer you Travel Credits. These credits are our way of saying thank you and ensuring your next journey with us is even more rewarding. To make the most of your Travel Credits, we’ve provided detailed information below on how you can redeem them and view your balance. We can’t wait to see where your next adventure takes you!
What TravelShopBooking Provides?
Hotel Vouchers
Once your booking is confirmed, you will receive a hotel voucher that includes all necessary details for your stay. This document will specify the hotel name, address, contact details, room type, check-in and check-out dates, and any special arrangements made, such as early check-in or late check-out. The voucher also contains booking references and guidelines for a smooth check-in process.
Restaurant Vouchers
For travel packages that include meal services, restaurant vouchers will be issued. These vouchers outline meal times, dining locations, and specific inclusions such as buffet or à la carte options. If dietary preferences or special requests were made during booking, they will be noted on the voucher. Certain packages may also include dining credits or discount offers at partner restaurants.
Itinerary Tour Details
A comprehensive tour itinerary will be provided, detailing the day-to-day schedule, destinations, and activities planned. This document will specify meeting points, departure times, inclusions (such as guided tours, entrance fees, and transportation), and any necessary preparation requirements. If any activities require additional reservations, they will be highlighted to ensure travelers are well-prepared in advance.
Invoice Information
A detailed invoice will be sent to your email upon booking confirmation. This document includes a breakdown of costs, taxes, and service charges. It will also specify payment methods, transaction details, and any outstanding balances, if applicable. Travelers may use this invoice for reimbursement purposes or record-keeping.
Pick-Up Details
For transfers and transportation services, pick-up details will be shared well in advance. These details will include the exact pick-up location, time, assigned driver or guide contact information, and vehicle specifications. Any special instructions regarding airport transfers, hotel pick-ups, or shared transportation will be provided to ensure seamless coordination.
What We Need from Travelers?
Visa Information Check
It is the traveler’s responsibility to verify visa requirements for their destination. Visa policies vary by country, and it is crucial to check with the relevant embassy or consulate well ahead of your trip. We highly recommend using our visa assistance services for guidance. Some destinations may also require transit visas, which should be considered when planning layovers. Travelers should ensure they meet all entry requirements, including necessary vaccinations if applicable.
International and Domestic Ticket Details
All travelers must confirm their international and domestic flight tickets before departure. This includes double-checking flight dates, times, baggage allowances, and any layover durations. If your travel package includes airport transfers, providing us with your flight details ensures timely pick-up services. In case of any flight changes, travelers should notify us as soon as possible to make necessary adjustments.
Passport Information
A valid passport is mandatory for international travel. Most countries require passports to be valid for at least six months beyond the intended return date. Ensure that all passport details match your booking information to avoid complications during check-in or immigration. If visa processing or travel permits require additional documentation, please submit your passport details to us in advance.
Stay Details: Hotel Type & Location
To ensure smooth arrangements, travelers should confirm their hotel preferences, including the type of accommodation they require, such as standard, luxury, boutique, or budget options. Additionally, specifying location preferences, whether city center, beachfront, or countryside, will help in planning logistics like pick-up and drop-off services. If you have any specific requests, such as adjoining rooms or accessibility features, please inform us in advance so we can accommodate your needs.
*For any questions or further assistance, feel free to contact our support team. Our goal is to ensure that your travel experience is as seamless and enjoyable as possible.
Share your feedback with us
At TravelShopBooking, we’re passionate about sending travelers like you on unforgettable, life-enriching journeys!
We take pride in collaborating with top-tier operators who provide world-class travel experiences. If your guide made your adventure unforgettable, let them know—they deserve the recognition! Or, if there’s room for improvement, share your thoughts to help make future adventures even more epic.
days to come
Final Travel Tips from Our Experts
