Please take time to read our Terms and Conditions.1.Processing of Data
Your data is processed by Travel Shop Booking & Murtis Tour, Licence No 5291 having registered office at Sirinevler Mah. Adnan Kahveci Bulvarı Karanfil İş Merkezi No: 51 Kat: 4 Daire: 6 - Bahçelievler - İSTANBUL - Turkey The data protection officer at Travel Shop Booking & Murtis Tour is Mr Cihan Arik and you can contact him via email using [email protected]
Travel Shop Booking & Murtis Tour processes your personal data that we receive from you as part of our business relationship. The information and data concerning you are necessary for the management of your order / your booking and additional services. Personal data includes your personal details (e.g. name, address, contact details, nationality).
In addition, this may include order / booking data (e.g. payment orders), data from the fulfilment of our contractual obligation (e.g. insurance details), advertising and documentation data (e.g. browser records), register data, image and sound data (e.g. telephone recordings), information from your electronic communication with us (e.g. cookies) as well as data for compliance with legal requirements. Please take note that your user name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site. Like many platforms, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below. Travel Shop Booking & Murtis Tour uses a 3rd party payment gateway “GeoTrust” to ensure your personal and sensitive credit card information is securely stored. Your credit card details are NOT stored on TravelShop Booking, instead; your information is securely stored and encrypted at time of usage only. They are fully compliant and to transfer information between Travel Shop Booking & Murtis Tour and financial institution, we use a 4096 bit SSL certificate. In layman terms, this means when you save or update your credit card details on our network, these details are being securely stored within, fully secure vaults to ensure your information cannot be used by malicious 3rd parties. Travel Shop Booking & Murtis Tour and its employees are unable to view your cardholder information. You may add, update or delete your credit card information whenever you like.2. Use of Data, Purposes and Legal Basis of the Data Processing
We process your personal data in accordance with the Data Protection Act for the purposes and on the legal basis as outlined below: Given consent pursuant to these regulations a) GDPR, if you have granted us consent to process your personal data. Any consent given may be revoked at any time with future effect. Fulfilment of contractual obligations pursuant to relevant item 1 b) GDRP, as the processing of your personal data is carried out for the order management / your booking and the execution of your orders and all activities required for the operation and management of a tour broker. Fulfilment of legal obligations pursuant to relevant item c) GDPR, as the processing of personal data may be necessary for the purpose of fulfilling legal obligations according to the Federal Fiscal Act and the Commercial Code. For the protection of legitimate interests pursuant to these regulations 1 f) GDPR, as if necessary, within the framework of balancing interests of us or a third party, data may be processed, by us or by a third party, beyond the actual fulfilment of the contract, in order to safeguard legitimate interests (provided that you have not objected to the use of your data as per GDPR) e.g. direct customer approach procedures and review and optimisation of needs analysis, advertising or market and opinion research, telephone records (e.g. customer support, complaints); consultation of and data exchange with credit agencies for the identification of default risks; measures for business management and development of services and products; measures for protecting employees, customers and property; measures for prosecution.
We will transfer your data to the tour operator who will carry out the tour you booked. Your data may therefore be transferred to a party located outside of the EU (a “third country”), if the tour operator you chose resides in a third country and / or the tour takes place in a third country. We do not guarantee that the scale of data protection in a third country reaches the same level of protection as within the EU. By choosing an tour operator in a third country / a tour that takes place in a third country you are aware of the fact that the transfer of personal data to a third country is necessary for the performance of the contract between you and TravelShop Booking and / or the implementation of pre-contractual measures taken at your request b) GDPR, and / or necessary for the conclusion or performance of a contract concluded in your interest between TravelShop Booking and the tour operator c) GDPR. We share personal data with advertising partners, including your email address, as part of the marketing of our services through third parties (to ensure that relevant advertisements are shown to the right audience). We strive to only share email addresses in hashed form to enable the matching of your email address with an existing customer database so that your email address cannot be used for other purposes.4. Data Storage Periods
TravelShop Booking processes your personal data for the duration of the entire business relationship (from the initiation, performance until the termination of the contract) and furthermore according to the legal safe-keeping and documentation obligations, which result from the Commercial Code and the Fiscal Act. The statutory limitation periods – in some cases up to 30 years – according to the General Civil Code, must be taken into consideration for the data storage period.5. Protection Rights
According to very same regulations, you have the right to obtain information regarding your data or to limit its processing or to correct, delete it, the right of objection against processing and the right to data portability. Furthermore you have the right to revoke any consent given at any time with future effect. As far as the data processing is legitimated by the relevant articles f) GDPR you have the right to object to the use of your data pursuant to the acts given. You can exercise these rights by sending an email to the following address [email protected] or by telephone using one of the numbers provided on our Contact Us page. Complaints can be sent to the Data Protection Authority directly.6. Cookies
We do not allow persons whose ages are eighteen or younger to become members of this site.8. Editing or Deleting Your Account Information
We may make changes to this Policy from time to time without notification.10. NO GUARANTEES
If you have any questions about this Policy or our platform, please feel free to Contact Us.