Privacy Policy

Who We are?

Travel Shop Booking & Murtis Tour is a brand with Licence Number 5291 based in Istanbul Turkey and all contact details are provided below. Our profession is to band together the best operators with the travelers who are looking for their next adventure via our website platform from all around the world with the best, and optimum prices. You are at the right place at the right time.

Address: Head Office: Sirinevler Mah. Adnan Kahveci Bulvarı Karanfil Is Merkezi No: 51 Kat: 4 Daire: 6 - Bahcelievler - Istanbul - Turkey

Contact: [email protected] for any kinds of your questions at any time.

Call us via Whatsapp: +905495405430

What is the Privacy Policy?

Like all other digital markets, we collect our users’ data and process it during their bookings, and other additional services such as your name, surname, contact, payment details, and else. However, we believe in the importance of personal privacy, and to prevent all kinds of abuse and misuse cases we endeavor to treat all our customers’ data in a secure mode. Since May 25, 2018, all the individuals’ data are under the protection of the General Data Protection Regulatıon (GDPR) which was governed by the European Union. Travelshopbooking is process customers’ data according to this regulation and announces all the innovations from this page.

How and Which Data Do We Gather?

When you visit our website, call us, fill out a form from the web, email us, or book any kind of tour from our system your data is collected. Your full name, email, age, address, birth date, passport details, and else you provide are collected too when you book any tour or other services via our marketplace. However, your credit card data is collected only when you are on the payment step and secure via "Cloudflare Letsencrypt SSL Certificate" which means that any of our staff can not reach or screen it at any time for any reason.

When & How Your Data Used for?

When you decide to go for a holiday and visit our website we need to know and contact you both to provide the information you asked for and to accomplish our obligations which are:

  • To provide you quote
  • To discuss the tour you consider and the booking you have made
  • To send you the requested information
  • To send you the e-marketing brochures, if you submitted them to the mailing list
  • To book your tour
  • To receive feedback about our services
  • Notifying you of the changes and arrangements to your booking

Please note that we never rent or sell any kind of your data for the 3rd parties, we only forward the necessary part of it to the operation team to bu sure your tour and all other arrangements are done.

Although not very often we will notify you about news, discounts, campaigns, and new destinations via email. However, you can unsubscribe from the mailing list whenever you want by clicking the “unsubscribe” button at the bottom of the mail we send.

How Long is Data Retention?

Travelshopbooking is a Turkey-based company and is subject to Turkish laws. Legally, your financial information must be kept on our files for five (5) years, and other kinds of data such as email, and phone numbers are retained for three (3) years. Please keep in mind that Travelshopbooking always takes precautions and uses the newest ways of data protection and periodically deletes/removes expired data.

About Blogs, Images, Photographs…

We share the photographs, reviews, and blogs that are taken during the tour by our guides or sent by you after the tours. These are generally group photos taken at the end of the tour by our guide, the ones sent by you after the tour or the forms asked to populate them via email. During the tours, we verbally ask your permission to both take photos and send forms via email. However, if you do not agree with any of these, during or after the tour the process ends, just say it. We use that data on our social media accounts and blog by tagging you.

In addition to this, if you mention one of our tours and share a photograph on your blog and notify us about this, we first ask your permission and then share it through our blog and social media accounts by quoting your account.

However, if you change your mind, have questions, or wish to send new photos or blogs, just write to us at [email protected], so we can remove or add them.

What About Mail Marketing

With your permission, although not very often, we inform you about;

  • our new tours,
  • destinations,
  • discounts,
  • news,
  • to remind deadline of your credits,
  • the new tours that you might be interested in,
  • campaigns,

via email on the mail marketing process.

This process starts with asking you to submit our mailing list, and if you submit your name and email, it will be added to the mailing list. All the emails that we send you include an "unsubscribe" button at the end of the page, so you can unsubscribe whenever you want. Travelshopbooking respects the customer&#39s privacy and never shares, sells, or rents any of its customers&#39 names, phone numbers, addresses, or emails with any third party. All this information is secure on our servers and protected.

So who can access your data? Only Travelshopbooking and our developers can access it. Nevertheless, they are legally responsible for securing your data and privacy too. However, if you share your information with a tour operator or any other site, we do not accept any responsibility for their privacy practices.

What about POP-UPS?

While you are browsing our website you will see a small number of pop-ups and they store data too. However, Travelshopbooking organizes these pop-ups internally, not in connection with the external services, so all the data coming via pop-ups is stored and secure only in our servers.

How do We Use Google And Cookies?

Like pop-ups, Travelshopbooking uses a small number of cookies on our pages. Also, we use Google remarketing practices and Google Analytics for advertising purposes. You can edit or turn off your preferences here and opt-out from or learn more about Google Analytics here.

Please do not hesitate to contact any kind of questions at [email protected]