Arrival in Zürich after your international flight. Your private car with english speaking driver will be waiting for you at the airport and will bring you to downtown Zürich to your Hotel.  After registration, you will have free time to acclimatize, relax or start exploring the administrative and most touristic Swiss city. Take a walk through the Bahnhofstrasse (Train station Street) and get marveled with the magnificent Swiss watches and luxury shops. Along the way you will find also many coffee-shop. Don´t lose the possibility to taste the famous cakes and pastry of the country, they are delicious. Further on this street, you will get to the Zurich Lake where you will be able to see also the Alps. Back to the hotel for the overnight

Breakfast at the hotel. We will help you to experience all of the outstanding things Zurich has to offer in this singular sightseeing tour. Experience the town on this unique city tour with detailed commentaries of your guide. The route leads across the famous Bahnhofstrasse (shopping street of Zurich) and the Banking Center to the lake with a view of the snowcapped mountains, part of the old town with ist magnificent guild houses and the churches St. Peter, Grossmünster and Fraumünster. After a picture stop at Lake Zürich, pass by the Opera House and experience a ride uphill by cogwheel train to a great viewpoint. Take in breath-taking vistas of the city, the lake and the snow-capped Alps before cruising the University quarter with the Swiss Federal Institute of Technology (ETH), the theatre and the art museum. Reach the charming Old Town and admire the town hall, Zürich's emblematic churches and the medieval guild houses. Enjoy an entertaining stroll before heading back along the picturesque Limmatquai to the coach parking.

After a short lunch break enjoy the scenic coach journey on the route of the "Grand Tour of Switzerland" northwards. Via charming farming villages and beautiful vineyards, you reach the mighty Rhine Falls – Europe’s biggest waterfall. Enjoy spectacular views from the panoramic trail and feel the spindrift of the rumbling waters on an optional boat ride (summer only) taking you close to the falls. Continue to the medieval town of Stein am Rhein and learn about the well-preserved Old Town on a guided stroll. The half-timbered houses and distinctive historic buildings stun visitors with their exceptional frescoes. After some time at leisure, drive back in the evening to Zürich. Overnight at the selected hotel. 

Breakfast at the hotel. Today you will go to one of the most beautiful cities in Switzerland, Luzern. Take the train and after nearly 1 hour, you will arrive at the city and a vehicle will be waiting or you and will take you to your hotel. In the afternoon, take part of a city tour walking along the Reuss River and the Luzern Lake. You will get to the famous Chapel Bridge (Kapellbrücke), a 204 m (669 ft) long wooden covered bridge originally built in 1333, the oldest covered bridge in Europe, although much of it had to be replaced after a fire on 18 August 1993, allegedly caused by a discarded cigarette. Part way across, the bridge runs by the octagonal Water Tower (Wasserturm), a fortification from the 13th century. Inside the bridge are a series of paintings from the 17th century depicting events from Lucerne's history. Down river, between the Kasernenplatz and the Mühlenplatz, the Spreuer Bridge (Spreuerbrücke or Mühlenbrücke, Mill Bridge) zigzags across the Reuss. Constructed in 1408, it features a series of medieval-style 17th century plague paintings by Kaspar Meglinger titled Dance of Death (Totentanzzyklus). The bridge has a small chapel in the middle that was added in 1568.  See also the twin needle towers of the Church of St. Leodegar, which was named after the city's patron saint, the Bertel Thorvaldsen's famous carving of a dying lion (the Lion Monument, or Löwendenkmal) and small streets and interesting architecture.

Breakfast at the hotel. Today you will live a thrilling and unforgettable full-day excursion to Jungfraujoch – Top of Europe! Listed by UNESCO as “World Heritage Site of the Swiss Alps” it is home to Europe’s highest train station (3500 m) and many other attractions! A scenic coach journey through splendid countryside takes you to the Bernese Oberland. After a break in Interlaken, a picturesque village nestled idyllically between Lakes Brienz and Thun, board the cogwheel train in Grindelwald for a spectacular ride via Kleine Scheidegg up to Jungfraujoch. Stunning views of the world-famous triple peaks of Eiger, Mönch and Jungfrau accompany you on the way and the imposing Eiger North Face seems to be within one’s grasp. Once on the top, immerse yourself in the fascinating high alpine wonderland of eternal ice, snow and rock. Experience the adventure tour “Alpine Sensation” marking the 100-year anniversary of the Jungfrau Railway and visit the Sphinx Observation Terrace and Plateau with the most breath-taking panoramic views of snow-capped peaks, the neighboring countries and Europe’s longest glacier, the Aletsch Glacier. Don't forget to stroll through the tunnels of the Ice Palace located in the heart of the glacier – a once in a lifetime experience not to be missed! Restaurants are available for meals and refreshments. The descent passes car-free holiday destination Wengen and takes you to Lauterbrunnen, where the coach awaits you for the return trip to Lucerne. Overnight at the hotel. 

After breakfast, you will take the train from Lucerne to Monteux. After 3,5 hours ride through the Bernese-Alpland, you will arrive to Montreux, a traditional spa town located between steep hills on the shores of Lake Geneva. The city is known for its mild microclimate and the Montreux Jazz Festival in July. The waterfront, lined with flowers, sculptures and Mediterranean trees, features sumptuous buildings from the Belle Époque. On an island in front of the shore lies the medieval castle Chillon. The moated castle includes ramparts, reception halls and a chapel with 14th-century murals. After registration at the hotel, you will have enough time to stroll around the city, navigate on the lake and if you will, also visit the Castle. Overnight at the hotel. 

After breakfast, you will embark on the Goldenpass Train to enjoy he most delicious ride in Switzerland. One simply cannot visit Switzerland without sampling Switzerland’s most famous specialty – Swiss chocolate. Montreux-Berner Oberland railway has dedicated a whole train to the world’s most delicate temptation. In the stately “Belle Époche”-Pullman 1915 vintage coaches and/or modern panorama coaches, visitors travel in 1st class style only. You will have the chance to taste the most famous and delicious Swiss specialties: Coffee and croissants after leaving Montreux, Cheese fondue and Degustation in the Cailler-Nestlé chocolate factory. After the visits, you will come back to Montreux for the Overnight. 

Breakfast at the hotel. You will have enough time to enjoy the city, walk along the lake and do your last shopping before you take your train to the airport in Zürich. Time to say farewell, time to take the best remembrances of Switzerland with you.  End of our services. 

All parties must understand that this text will be valid if any Supplier has not added their cancellation policy to the system. By booking any supplier's tour via our website, all parties will be deemed to have accepted these terms and conditions.

1. Suppliers are global companies that provide land tours and services to operators and travelers. According to the TravelShop Booking Supplier agreement, all Suppliers are responsible for adding their own terms and conditions, including information on tour cancellations.
2. All travelers and operators need to check the including and the excluding section locate in the tour detail page below the itinerary and Supplier must add this section while he/she adding his tour to the website. In the event that the included and excluded sections are empty and the parties disagree on this issue, an agreement will be reached between the parties by determining the included and excluded services on similar tours with similar prices. At this stage, the parties are deemed to have agreed to rely on the initiative of TravelShop Booking.
3. Reservations: Reservations can be made from the Tour Detail page, from the Availability section located below the itinerary. Additionally, right below the Availability section, travelers can select the Private Tour option to contact the tour operator and book the tour privately. Simply fill out your contact details and write your question; one of our experts will promptly respond to assist you. Please note that some tours may not be customized privately; therefore, there is no Private Tour option in the Availability section.
   
   Once you confirm your booking by clicking the "Book Now" button, you will be directed to the Checkout page. Firstly, enter all your details, and please double-check the names, passport, and flight details. Upon proceeding with the booking, we will charge a 25% booking deposit to your credit card.
4. Deposit and Payments: Your booking will be confirmed upon receipt of a non-refundable deposit for your online order by credit card. Payment will then be made in stages as indicated below.

   	Booking Day	4 Weeks Before	2 Weeks Before
   Land Tours	15% Non Refundable	35%	50%
   Tours with domestic flights	25% Non Refundable	25%	50%
   Yacht Tours	25% Non Refundable	25%	50%

   The full amount of the tour must be paid 15 days before the departure date. If not, it will be consider as a cancellation, hence cancellation penalties will be charged. However, if you have booked any of our tours, including domestic flight tickets, then cancellation penalties and the full amount of the flights will be charged.

   Payments with Visa and Mastercard can be made in pounds, euros, or dollars. However, if you choose to pay with American Express, a 4% bank fee will apply.

   A reservation made through the website on a regular basis cannot be changed. However, travelers can discuss the services and other details if they book the tour privately. Tours booked privately can only be changed if seats are available. Any changes to an entire private reservation will be considered a cancellation and will be subject to cancellation fees, resulting in a 100% loss of deposit.

5. Booking Changes: Once your private booking is confirmed, any changes will incur a €50.00 fee.
6. Cancellations and Refunds: Cancellation quieries must be made in wirten and signed by the traveler or tour operators.
7. Due to limited seats and the organizations being planned days in advance, any Anzac Day Gallipoli Tours will not be refunded, including the 25% deposits.
8. If you have booked a tour that includes domestic flight tickets, the tickets will be charged at the full amount. Cancellations must be made at least 8 weeks before the tour departure; otherwise, late penalties will apply.
   
   The rest of the cancellation terms are listed below:

   	4 Weeks Before	3 Weeks Before	2 Weeks Before	1 Weeks Before
   Land Tours	85%	50%	30%	No refund
   Domestic Flight Tours & Yacht Tous	75%	50%	30%	No refund

9. Please remember no refund policy applies on all flight tickets. Travelers and Operators might hae keep thie balances without refund amounths is they prefer to keep them in the system as Future Tour Credits. This is a convenient way to avoid from both no refunds and decrease the full amounts.

Future Tour Credits: This system is designed for travelers who wish or need to cancel their booking due to certain reasons. In such cases, travelers and operators can retain the full balance amount in the system and utilize it for a future tour. Additionally, travelers can book new tours from the deals pages and, by doing so, not only avoid reduced refund amounts but also avail of discounted tours.

Future Tour Credits are only applicable for tours listed on the deals page; campaigns offering substantial discounts, such as Black Friday deals, are not valid. However, they can choose their new tours from all categories on our pages.

What Is Future Tour Credit?: Future Tour Credits is a feature that allows travelers to re-book their travel at a later date instead of canceling for some reason. Sometimes travelers may have to or want to cancel their paid travels due to reasons beyond their control. With this feature, you can specify the amount as credit and allow them to use it for their re-bookings with your brand for a new date. Suppliers and travelers can notify us through [email protected] for details.

Yacht and Hotels: The availability of accommodations is always a crucial aspect of nearly all types of tours. If the hotel listed by the Supplier in the included and excluded sections is unavailable, the Supplier is responsible for arranging a similar hotel for the traveler and notifying the traveler accordingly.

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Discounts / Special Offers: If travelers book a discounted tour from any of the Suppliers, they are required to make the full payment at the time of booking. Additionally, no cancellations or refunds are accepted for discounted tours. This rule protects the supplier from potential financial losses while also incentivizing them to offer promotions.

Children Discounts: children between 0 to 11 have discounts listed below. Older than 11 years old children are charged full amount and children younger than 18 must travel with ab adult. There will be no exception about it. Also 25% of the tour coast will be charges for baby seats for buses.

Flights: If it is not a special category, generally, international and domestic flights are not included to the tours. Hence, travelers are responsible for booking their own international flight tickets and notifying the supplier of their arrival if airport transfer is promised. Flight cancellations, delays, and all types of flight penalties are the responsibility of the traveler and the airline company. The supplier bears no responsibility in such cases.

Tours included domestic flight tickets: Certain tour packages feature domestic flight tickets. In this case, the supplier needs to provide you with copies of all your flight tickets, tour vouchers, itinerary, hotel contact information, and confirmation emails. Additionally, these documents will be included in your welcome pack upon arrival at the airport. It's crucial to carefully review all information (names, arrival and departure times, flight details, etc.) and promptly notify us of any discrepancies. Once booked and confirmed, we cannot be held responsible for any errors in this information. Please note that a maximum of 15-20 kilograms is allowed on domestic flights.

Insurance: Having travel insurance will protect travelers against unexpected situations such as health problems, flight delays, burglaries, etc., during your tour. Therefore, we highly advise all travelers to obtain insurance before departure.

a. The following insurance policies, which are not included in any tour packages, can be helpful against unforeseen circumstances.

b. Travel cancellation insurance: This helps minimize financial risk in case the traveler needs to cancel before departure.

c. Travel interruption insurance: This helps minimize financial risk in case the traveler experiences an interruption during the trip after departure.

Adequate health insurance.

All suppliers need to provide travelers with the transport schedule, luggage limit information, airport transfers, guides, and meeting point information via email and upon meeting travelers in person. Additionally, it is the travelers' responsibility to review the instructions carefully and not to miss the meeting points and times.

Entrance Fees: All entrance fees mentioned in the itinerary are included in the tour price and will be paid before or during the tour. Additionally, travelers have the option to visit museums and other places with entrance fees at their own expense if they wish.

Accommodation: Suppliers are required to provide the hotels listed in the itinerary. However, in cases where the listed hotels are unavailable due to reasons such as seasonality or other mandatory circumstances, suppliers must offer similar alternatives to the travelers.

Check in and check out: According to global standards, hotel check-in time is typically 14:00, and check-out time is 12:00. To inquire about early check-in and late check-out options, suppliers and/or travelers need to contact the hotel directly.

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Optional tours: Depending on your tour, you can find various optional tours on our website and book them separately. It's important to note that these optional tours are not included in traveler's main tour package. While travelers can book these optional tours online.

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Personal items: TravelShop Booking&Suppliers are not responsible for the loss of personal items such as jewelry, money, or valuable documents. Utilizing the hotel safes or facilities provided at the Guest Relations Desk can be helpful in safeguarding your belongings. Additionally, travel insurance is professionally recommended to travelers for unforeseen events.

Travel Prohibitions: Passengers who are 27 weeks pregnant or more may be prohibited from traveling, prioritizing their safety and health. However, travel may be permitted with sufficient medical documentation up to 24-26 weeks of pregnancy. Please consult your doctor before planning your tour.

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Handicapped Services: Suppliers offer private services tailored to meet handicapped requirements, along with accessible tours. For assistance, please reach out to your tour supplier to make arrangements.

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TravelShop Booking reserves the right, at its sole discretion, to allow suppliers worldwide to post, upload, publish, submit, or transmit text, images, graphics, videos, or other materials (collectively, "Content") on the platform. When Suppliers share Content on the Platform, they grant TravelShop Booking permission to use it, including in publications and promotional materials. By granting this permission, Suppliers provide TravelShop Booking with a worldwide, irreversible, perpetual, non-exclusive, royalty-free license. TravelShop Booking does not claim ownership of this content. Moreover, these Terms do not limit any rights you may have to use and exploit the Content. Additionally, TravelShop Booking can remove any Content deemed abusive, harmful, illegal, pornographic, incites hate, obscene or defamatory, racist, sexist, or similar without prior permission or notification.

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