Our guide/driver picks you from your hotel. Drive to Mbarara (268km from Kampala) via Masaka. Make the first stopover at the Equator crossing for photography. Lunch break is made at Agip Motel Mbarara. After lunch, drive to Queen Elizabeth National Park. Queen Elizabeth N.P is located in south western Uganda and it’s the second largest park in the country and located at the base of majestic Rwenzori Mountains, next to Lake Edward and Lake George which are joined by the Kazinga Channel. This park has 5000 hippos, 2500 Elephants and over 10,000 Buffaloes thriving in its grassland. You will do afternoon game drive looking for tree climbing lions in Ishasha sector of the park. (Approximately 7-8 hours’ drive).

Meals and overnight at Queen Elizabeth Bush Lodge (FB). 

After Breakfast you do dawn morning game drive. The morning is the best time for game drive as the African Animal kingdom tends to be most active during the golden hours of first sunlight touching the Savanah. You will see Elephants, Buffaloes, Lions, Waterbuck, Leopards, Uganda Kobs, warthog, Birds and primates. After lunch, enjoy a boat cruise along the Kazinga Channel which connects Lakes Edward and George, here you will see large numbers of hippos more than you can possibly imagine as well as a variety of other animals which come to waterhole to drink or bathe. You can expect to see buffaloes, crocodiles, bathing Elephants and a range of beautiful birds.

Meals and overnight at Queen Elizabeth Bush Lodge (FB). 

You will do habituated chimpanzee trekking in Kyambura gorge in the morning then transfer to Bwindi impenetrable forest national. (Approximately 5-6 hours’ drive).

Meals and overnight at Rushaga Gorilla Havens lodge (FB)

Begin the day with breakfast ready for trekking, which begins at 7:30 a.m. with a briefing. Ensure to carry along with you a rain jacket, drinking water, snacks, jungle boots, etc. The guides will lead you inside the jungle to see the shy Primates for a group you have been booked for. Do not forget to take your lunch boxes and all the necessary gear to track the rare Mountain Gorilla, perhaps one of the most exciting wildlife experiences on earth. The tracking may take between 2 to 10 hours depending on the gorilla family nearby but it’s well worth the effort.

Meals and overnight at Rushaga Gorilla Havens lodge (FB)

Return to Kampala in the morning, lunch break is made at Agip Motel Mbarara with stop over at Equator Uganda crossing and Mpambire drum makers for a brief photo opportunity and to shop souvenirs then a transfer to Entebbe for evening flight home. . (Approximately 8-9 hours’ drive).

 (Meal plan: Breakfast and Lunch)

All parties must understand that this text will be valid if any Supplier has not added their cancellation policy to the system. By booking any supplier's tour via our website, all parties will be deemed to have accepted these terms and conditions.

1. Suppliers are global companies that provide land tours and services to operators and travelers. According to the TravelShop Booking Supplier agreement, all Suppliers are responsible for adding their own terms and conditions, including information on tour cancellations.
2. All travelers and operators need to check the including and the excluding section locate in the tour detail page below the itinerary and Supplier must add this section while he/she adding his tour to the website. In the event that the included and excluded sections are empty and the parties disagree on this issue, an agreement will be reached between the parties by determining the included and excluded services on similar tours with similar prices. At this stage, the parties are deemed to have agreed to rely on the initiative of TravelShop Booking.
3. Reservations: Reservations can be made from the Tour Detail page, from the Availability section located below the itinerary. Additionally, right below the Availability section, travelers can select the Private Tour option to contact the tour operator and book the tour privately. Simply fill out your contact details and write your question; one of our experts will promptly respond to assist you. Please note that some tours may not be customized privately; therefore, there is no Private Tour option in the Availability section.
   
   Once you confirm your booking by clicking the "Book Now" button, you will be directed to the Checkout page. Firstly, enter all your details, and please double-check the names, passport, and flight details. Upon proceeding with the booking, we will charge a 25% booking deposit to your credit card.
4. Deposit and Payments: Your booking will be confirmed upon receipt of a non-refundable deposit for your online order by credit card. Payment will then be made in stages as indicated below.

   	Booking Day	4 Weeks Before	2 Weeks Before
   Land Tours	15% Non Refundable	35%	50%
   Tours with domestic flights	25% Non Refundable	25%	50%
   Yacht Tours	25% Non Refundable	25%	50%

   The full amount of the tour must be paid 15 days before the departure date. If not, it will be consider as a cancellation, hence cancellation penalties will be charged. However, if you have booked any of our tours, including domestic flight tickets, then cancellation penalties and the full amount of the flights will be charged.

   Payments with Visa and Mastercard can be made in pounds, euros, or dollars. However, if you choose to pay with American Express, a 4% bank fee will apply.

   A reservation made through the website on a regular basis cannot be changed. However, travelers can discuss the services and other details if they book the tour privately. Tours booked privately can only be changed if seats are available. Any changes to an entire private reservation will be considered a cancellation and will be subject to cancellation fees, resulting in a 100% loss of deposit.

5. Booking Changes: Once your private booking is confirmed, any changes will incur a €50.00 fee.
6. Cancellations and Refunds: Cancellation quieries must be made in wirten and signed by the traveler or tour operators.
7. Due to limited seats and the organizations being planned days in advance, any Anzac Day Gallipoli Tours will not be refunded, including the 25% deposits.
8. If you have booked a tour that includes domestic flight tickets, the tickets will be charged at the full amount. Cancellations must be made at least 8 weeks before the tour departure; otherwise, late penalties will apply.
   
   The rest of the cancellation terms are listed below:

   	4 Weeks Before	3 Weeks Before	2 Weeks Before	1 Weeks Before
   Land Tours	85%	50%	30%	No refund
   Domestic Flight Tours & Yacht Tous	75%	50%	30%	No refund

9. Please remember no refund policy applies on all flight tickets. Travelers and Operators might hae keep thie balances without refund amounths is they prefer to keep them in the system as Future Tour Credits. This is a convenient way to avoid from both no refunds and decrease the full amounts.

Future Tour Credits: This system is designed for travelers who wish or need to cancel their booking due to certain reasons. In such cases, travelers and operators can retain the full balance amount in the system and utilize it for a future tour. Additionally, travelers can book new tours from the deals pages and, by doing so, not only avoid reduced refund amounts but also avail of discounted tours.

Future Tour Credits are only applicable for tours listed on the deals page; campaigns offering substantial discounts, such as Black Friday deals, are not valid. However, they can choose their new tours from all categories on our pages.

What Is Future Tour Credit?: Future Tour Credits is a feature that allows travelers to re-book their travel at a later date instead of canceling for some reason. Sometimes travelers may have to or want to cancel their paid travels due to reasons beyond their control. With this feature, you can specify the amount as credit and allow them to use it for their re-bookings with your brand for a new date. Suppliers and travelers can notify us through [email protected] for details.

Yacht and Hotels: The availability of accommodations is always a crucial aspect of nearly all types of tours. If the hotel listed by the Supplier in the included and excluded sections is unavailable, the Supplier is responsible for arranging a similar hotel for the traveler and notifying the traveler accordingly.

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Children Discounts: children between 0 to 11 have discounts listed below. Older than 11 years old children are charged full amount and children younger than 18 must travel with ab adult. There will be no exception about it. Also 25% of the tour coast will be charges for baby seats for buses.

Flights: If it is not a special category, generally, international and domestic flights are not included to the tours. Hence, travelers are responsible for booking their own international flight tickets and notifying the supplier of their arrival if airport transfer is promised. Flight cancellations, delays, and all types of flight penalties are the responsibility of the traveler and the airline company. The supplier bears no responsibility in such cases.

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Insurance: Having travel insurance will protect travelers against unexpected situations such as health problems, flight delays, burglaries, etc., during your tour. Therefore, we highly advise all travelers to obtain insurance before departure.

a. The following insurance policies, which are not included in any tour packages, can be helpful against unforeseen circumstances.

b. Travel cancellation insurance: This helps minimize financial risk in case the traveler needs to cancel before departure.

c. Travel interruption insurance: This helps minimize financial risk in case the traveler experiences an interruption during the trip after departure.

Adequate health insurance.

All suppliers need to provide travelers with the transport schedule, luggage limit information, airport transfers, guides, and meeting point information via email and upon meeting travelers in person. Additionally, it is the travelers' responsibility to review the instructions carefully and not to miss the meeting points and times.

Entrance Fees: All entrance fees mentioned in the itinerary are included in the tour price and will be paid before or during the tour. Additionally, travelers have the option to visit museums and other places with entrance fees at their own expense if they wish.

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Personal items: TravelShop Booking&Suppliers are not responsible for the loss of personal items such as jewelry, money, or valuable documents. Utilizing the hotel safes or facilities provided at the Guest Relations Desk can be helpful in safeguarding your belongings. Additionally, travel insurance is professionally recommended to travelers for unforeseen events.

Travel Prohibitions: Passengers who are 27 weeks pregnant or more may be prohibited from traveling, prioritizing their safety and health. However, travel may be permitted with sufficient medical documentation up to 24-26 weeks of pregnancy. Please consult your doctor before planning your tour.

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Tipping: Tipping, like in the rest of the world, is a cultural practice that fosters goodwill and encourages helpfulness. Please check your itinerary for tipping details or ask your Supplier.

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TravelShop Booking reserves the right, at its sole discretion, to allow suppliers worldwide to post, upload, publish, submit, or transmit text, images, graphics, videos, or other materials (collectively, "Content") on the platform. When Suppliers share Content on the Platform, they grant TravelShop Booking permission to use it, including in publications and promotional materials. By granting this permission, Suppliers provide TravelShop Booking with a worldwide, irreversible, perpetual, non-exclusive, royalty-free license. TravelShop Booking does not claim ownership of this content. Moreover, these Terms do not limit any rights you may have to use and exploit the Content. Additionally, TravelShop Booking can remove any Content deemed abusive, harmful, illegal, pornographic, incites hate, obscene or defamatory, racist, sexist, or similar without prior permission or notification.

On our global platform, tours are booked directly with the respective supplier, and their current terms and conditions apply. If the suppliers have not uploaded their terms and conditions, then TravelShop Booking's terms and conditions are applicable. By booking a tour, the supplier, operator, and travelers agree to our terms and conditions.

By clicking "Book Now," you are booking the tours provided by that specific supplier. The contract for your travel adventure is established when the supplier accepts your booking. In this scenario, the contract is directly between you, the traveler and the supplier. If you are an operator, then the contract is between the operator, and the supplier. TravelShop Booking saves the contract text and your booking data to manage the contractual relationship.

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It is recommended that any complaints be submitted in writing to TravelShop Booking via [email protected]. Failure to report any discrepancies may prejudice the Traveler. However, reporting a discrepancy alone does not impose any legal obligations on TravelShop Booking or the Supplier.

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