(Breakfast included)

Pick up at 08:30am from your hotel for the daily tour of old Istanbul city. Visit to TOPKAPI PALACE The great palace of the Ottoman sultans from the 15th to the 19th centuries housing an exquisite collection of crystal, silver, and Chinese porcelain, robes worn by the sultans and their families, the famous jewels of the Imperial Treasury, miniatures, the Holy Mantle; enshrining relics of the Prophet Mohammed. SULTANAHMET IMPERIAL MOSQUE Across from St. Sophia built in the 16th century by the architect Mehmet, is known as the BLUE MOSQUE because of its magnificent interior decoration of blue Iznik tiles. HIPPODROME Ancient Hippodrome, the scene of chariot races, with the three monuments; the Obelisk of Theodosius, the bronze Serpentine Column and the Column of Constantine. Murtis Tour will then take you to the GRAND SPICE BAZAAR for Shopping. After the tour, transfer back to your hotel. Free Evening and optional Istanbul Evening Shows or Bosphorus Dinner Cruise including traditional Turkish entertainment and dinner. Overnight in Istanbul.

(Breakfast included)

After breakfast check out from the hotel and Depart for Bulgaria. Arrival in Plovdiv around noon in Bulgaria. Check in to hotel and rest of day is yours. Explore Plovdiv city, shop in the local markets, or enjoy many big party or games in Casinos. Overnight in Plovdiv.

(Breakfast included)

Departure for Sofia. Guided sightseeing tour of the city centre, including visit to Alexander Nevski Cathedral - one of the largest Eastern Orthodox cathedrals in Europe, as well as one of Sofia’s symbols and a primary tourist attraction; St. George Rotunda, St. Sophia Church, built by the Roman Emperor Justinian in the 6th century, National Theatre, former Royal Palace, today housing the National Revival Art Gallery and the Ethnographic Museum, Presidency, etc. Upon request – dinner at a traditional restaurant with folklore music and dances. Overnight in Sofia.

(Breakfast included)

Departure for Rila Monastery - the most exquisite example of the monastery art and architecture in Bulgaria. Guided tour of the monastery complex. Visit to Nativity of the Virgin Church with its miracle icon of the Virgin and splendid gilded iconostasis, the old kitchen, the monastery museum where you can learn about the long and heroic history of the monastery, the wood carved cross made for a period of twelve years by a monk called Rafael, Hrelyo’s Tower and many spectacular views from the mountain and the surrounding nature. Drive to Sandanski in the afternoon. Overnight in Sandanski.

(Breakfast included)

Drive to Melnik - the smallest town in Bulgaria famous for its excellent wines and sandstone rocky pyramids. Visit to Kordopulova museum-house. Around noon departure for Greece. It is your free day to explore and enjoy Thessaloniki on your own. Depending on the time of arrival, you can spend the day walking around, doing the shopping or relaxing in one of many cafeterias or Taverns in Thessaloniki down town. Overnight in Thessaloniki.

(Breakfast included)

Breakfast at the hotel. After breakfast, drive to Vergina, the most important remains of the monumental palace of the Kingdom of Macedonia, lavishly decorated with mosaics and painted stuccoes, and the burial ground with more than 300 tombs some of which date from the 11th century B.C. One of the royal tombs is identified as that of Philip II, who conquered all the Greek cities, paving the way for his son Alexander and the expansion of the Hellenistic world. Lunch will be offered at a local restaurant in Vergina. After lunch, drive to Kalambaka. Overnight in Kalambaka.

(Breakfast included)

Breakfast at hotel and check out to proceed to Ohrid. Arrival at Ohrid City, transfer for City Tour. A visit to Hadzi Turgut Mosque, Old Bazaar, Zeynel Abidin Pasha Tekke, Krst Dazmija. Lunch at a local restaurant in Ohrid. Proceed to Tirana, arrival and On Foot Tour of Tirana. Visit Mosque of Ethem Bey, the Clock Tower and free time for shopping. Check in to the hotel. Overnight in Tirana.

(Breakfast included)

Breakfast at the Hotel and check out to proceed to Montenegro via Shkodra, old town of Shkodra- visit the traditional road built in the XXth Century which bears the distinctive features, stop for taking photos at Molo Promenade, Shetitorja, Skadar Lake, continue to drive to Budva, visiting Sveti Stefan, Old City Budva. Lunch in Tivat, continue drive to Dubrovnik. Check in to the hotel. Overnight in Dubrovnik.

(Breakfast included)

Breakfast at hotel, city tour of this UNESCO protected pearl of the Adriatic and its Cathedral , Rector’s Palace, Fransican Monastery (included Old Pharmacy), Clock Tower, Orlando’s Columns, Sponze Plaza, Dubrovnik City. Lunch in the old City, Free time. Overnight at hotel in Dubrovnik.

(Breakfast included)

Breakfast, Check out hotel. Transfer to Mostar), Proceed for city tour – visit Karadjoz Bey mosque and Muslibegovic house – walk through the old town and old bridge listed as UNESCO heritage site. Continue drive to Sarajevo, Lunch at Local Restaurant on the Way at Jablanica, arrive at Sarajevo, Free time at Old City and check-in the hotel. Overnight in Sarajevo.

(Breakfast included)

Breakfast at hotel. Proceed for tour to visit Vrelo Bosne – spring of river Bosnia, Tunnel museum – the only means of going in and out during the siege of Sarajevo in last war. On Foot Tour of old town Bascarsija, Latin bridge, place where the Austro Hungarian Archduke was assassinated, what triggered the 1st World War; Brusa bezistan – covered market place; Gazi Husref Bey Mosque- built in 1530 year during the Ottoman era – and Gazi Husref Bey Madrass; Morica Han built in 1551 ; Vijecnica – town hall for the Austro-Hungarian era. Lunch at the local restaurant. Afternoon, free for shopping. Back to hotel. Overnight in Sarajevo.

(Breakfast included)

Breakfast at hotel, check-out the hotel to Bihac on the way visit of the Pyramids of Bosnia Visoco, Visoco Mountain,that is the first European pyramid located in the heart of Bosnia. Continue driving to Travnik, visit to the mosque in Travnik including Suleimania. Travnik is located 90 km to the west of the city of Sarajevo, the Bosnian governor from 1697 to 1850 , Lunch at Local Restaurant in Travnik , continue drive to Bihac , Check-in the hotel , Leisure time enjoying the waterfalls and Una river which is best for Rafting. Overnight in Bihac.

(Breakfast included)

Breakfast at hotel, Check-Out and proceed to Ljubljana, towards Plitvice National Park, a well-known UNESCO World Heritage Site. Tour of the 16 crystal - blue lakes cascading into 92 spectacular waterfalls. Walk on the wooden promenades with magnificent views on the waters where every turn leads to a breathtaking scenery and yet another waterfall. Surrounded by dense woods, Plitvice Lake is a natural phenomenon of rare and unique beauty. Continue drive to Ljubljana, view the Central open-air Market, Baroque Town Hall, Robba's Fountain, the Three Bridges, and Lunch at Local Restaurant, Check-in the hotel. Overnight at the Hotel in Ljubljana.

(Breakfast included)

Breakfast at hotel, Check-Out to proceed to Zagreb and drive to Lake Bled, a beautiful glacial lake in the Julian Alps. Lake Bled is set amid forests and mountains and is one of the most picturesque destinations in Europe, Continue drive to Zagreb, arrive Zagreb, City Tour with a wealth of historic monuments. Visit of the highlights including the upper and lower town, the majestic Cathedral, Archbishop's Palace, Lunch at Local Restaurant , free time exploring the winding streets of the old town .Proceed to hotel , Check-In , free time. Overnight at the Hotel in Zagreb.

(Breakfast included)

Breakfast at hotel. Check-out the hotel. Departure to the airport. We hope this was a memorable tour for you and looking forward to see you again on another tour of ours. Thank you for joining us.

All parties must understand that this text will be valid if any Supplier has not added their cancellation policy to the system. By booking any supplier's tour via our website, all parties will be deemed to have accepted these terms and conditions.

1. Suppliers are global companies that provide land tours and services to operators and travelers. According to the TravelShop Booking Supplier agreement, all Suppliers are responsible for adding their own terms and conditions, including information on tour cancellations.
2. All travelers and operators need to check the including and the excluding section locate in the tour detail page below the itinerary and Supplier must add this section while he/she adding his tour to the website. In the event that the included and excluded sections are empty and the parties disagree on this issue, an agreement will be reached between the parties by determining the included and excluded services on similar tours with similar prices. At this stage, the parties are deemed to have agreed to rely on the initiative of TravelShop Booking.
3. Reservations: Reservations can be made from the Tour Detail page, from the Availability section located below the itinerary. Additionally, right below the Availability section, travelers can select the Private Tour option to contact the tour operator and book the tour privately. Simply fill out your contact details and write your question; one of our experts will promptly respond to assist you. Please note that some tours may not be customized privately; therefore, there is no Private Tour option in the Availability section.
   
   Once you confirm your booking by clicking the "Book Now" button, you will be directed to the Checkout page. Firstly, enter all your details, and please double-check the names, passport, and flight details. Upon proceeding with the booking, we will charge a 25% booking deposit to your credit card.
4. Deposit and Payments: Your booking will be confirmed upon receipt of a non-refundable deposit for your online order by credit card. Payment will then be made in stages as indicated below.

   	Booking Day	4 Weeks Before	2 Weeks Before
   Land Tours	15% Non Refundable	35%	50%
   Tours with domestic flights	25% Non Refundable	25%	50%
   Yacht Tours	25% Non Refundable	25%	50%

   The full amount of the tour must be paid 15 days before the departure date. If not, it will be consider as a cancellation, hence cancellation penalties will be charged. However, if you have booked any of our tours, including domestic flight tickets, then cancellation penalties and the full amount of the flights will be charged.

   Payments with Visa and Mastercard can be made in pounds, euros, or dollars. However, if you choose to pay with American Express, a 4% bank fee will apply.

   A reservation made through the website on a regular basis cannot be changed. However, travelers can discuss the services and other details if they book the tour privately. Tours booked privately can only be changed if seats are available. Any changes to an entire private reservation will be considered a cancellation and will be subject to cancellation fees, resulting in a 100% loss of deposit.

5. Booking Changes: Once your private booking is confirmed, any changes will incur a €50.00 fee.
6. Cancellations and Refunds: Cancellation quieries must be made in wirten and signed by the traveler or tour operators.
7. Due to limited seats and the organizations being planned days in advance, any Anzac Day Gallipoli Tours will not be refunded, including the 25% deposits.
8. If you have booked a tour that includes domestic flight tickets, the tickets will be charged at the full amount. Cancellations must be made at least 8 weeks before the tour departure; otherwise, late penalties will apply.
   
   The rest of the cancellation terms are listed below:

   	4 Weeks Before	3 Weeks Before	2 Weeks Before	1 Weeks Before
   Land Tours	85%	50%	30%	No refund
   Domestic Flight Tours & Yacht Tous	75%	50%	30%	No refund

9. Please remember no refund policy applies on all flight tickets. Travelers and Operators might hae keep thie balances without refund amounths is they prefer to keep them in the system as Future Tour Credits. This is a convenient way to avoid from both no refunds and decrease the full amounts.

Future Tour Credits: This system is designed for travelers who wish or need to cancel their booking due to certain reasons. In such cases, travelers and operators can retain the full balance amount in the system and utilize it for a future tour. Additionally, travelers can book new tours from the deals pages and, by doing so, not only avoid reduced refund amounts but also avail of discounted tours.

Future Tour Credits are only applicable for tours listed on the deals page; campaigns offering substantial discounts, such as Black Friday deals, are not valid. However, they can choose their new tours from all categories on our pages.

What Is Future Tour Credit?: Future Tour Credits is a feature that allows travelers to re-book their travel at a later date instead of canceling for some reason. Sometimes travelers may have to or want to cancel their paid travels due to reasons beyond their control. With this feature, you can specify the amount as credit and allow them to use it for their re-bookings with your brand for a new date. Suppliers and travelers can notify us through [email protected] for details.

Yacht and Hotels: The availability of accommodations is always a crucial aspect of nearly all types of tours. If the hotel listed by the Supplier in the included and excluded sections is unavailable, the Supplier is responsible for arranging a similar hotel for the traveler and notifying the traveler accordingly.

Prices: All suppliers are responsible for keeping their prices up to date. In the event that a supplier's price is not current at the time of a booked tour, they are obligated to conduct the tour at the price listed on our platform. Therefore, we strongly advise suppliers to review and update their prices at least every six months, - twice a year.

Discounts / Special Offers: If travelers book a discounted tour from any of the Suppliers, they are required to make the full payment at the time of booking. Additionally, no cancellations or refunds are accepted for discounted tours. This rule protects the supplier from potential financial losses while also incentivizing them to offer promotions.

Children Discounts: children between 0 to 11 have discounts listed below. Older than 11 years old children are charged full amount and children younger than 18 must travel with ab adult. There will be no exception about it. Also 25% of the tour coast will be charges for baby seats for buses.

Flights: If it is not a special category, generally, international and domestic flights are not included to the tours. Hence, travelers are responsible for booking their own international flight tickets and notifying the supplier of their arrival if airport transfer is promised. Flight cancellations, delays, and all types of flight penalties are the responsibility of the traveler and the airline company. The supplier bears no responsibility in such cases.

Tours included domestic flight tickets: Certain tour packages feature domestic flight tickets. In this case, the supplier needs to provide you with copies of all your flight tickets, tour vouchers, itinerary, hotel contact information, and confirmation emails. Additionally, these documents will be included in your welcome pack upon arrival at the airport. It's crucial to carefully review all information (names, arrival and departure times, flight details, etc.) and promptly notify us of any discrepancies. Once booked and confirmed, we cannot be held responsible for any errors in this information. Please note that a maximum of 15-20 kilograms is allowed on domestic flights.

Insurance: Having travel insurance will protect travelers against unexpected situations such as health problems, flight delays, burglaries, etc., during your tour. Therefore, we highly advise all travelers to obtain insurance before departure.

a. The following insurance policies, which are not included in any tour packages, can be helpful against unforeseen circumstances.

b. Travel cancellation insurance: This helps minimize financial risk in case the traveler needs to cancel before departure.

c. Travel interruption insurance: This helps minimize financial risk in case the traveler experiences an interruption during the trip after departure.

Adequate health insurance.

All suppliers need to provide travelers with the transport schedule, luggage limit information, airport transfers, guides, and meeting point information via email and upon meeting travelers in person. Additionally, it is the travelers' responsibility to review the instructions carefully and not to miss the meeting points and times.

Entrance Fees: All entrance fees mentioned in the itinerary are included in the tour price and will be paid before or during the tour. Additionally, travelers have the option to visit museums and other places with entrance fees at their own expense if they wish.

Accommodation: Suppliers are required to provide the hotels listed in the itinerary. However, in cases where the listed hotels are unavailable due to reasons such as seasonality or other mandatory circumstances, suppliers must offer similar alternatives to the travelers.

Check in and check out: According to global standards, hotel check-in time is typically 14:00, and check-out time is 12:00. To inquire about early check-in and late check-out options, suppliers and/or travelers need to contact the hotel directly.

Private and Regular Tours: Both regular and private tours are offered on our website. A private tour is exclusive to those with reservations, while a regular tour allows for a larger number of participants. Pricing varies based on group size and tour type. Please be aware that the Supplier reserves the right to modify the order of activities outlined in the booked itinerary if necessary.

Optional tours: Depending on your tour, you can find various optional tours on our website and book them separately. It's important to note that these optional tours are not included in traveler's main tour package. While travelers can book these optional tours online.

Passports & Visas: Travelers need a valid passport and visa for the country they will visit. TravelShop Booking and Suppliers do not provide any passports or visas for any cases. They can only provide invitation letters, which will help you in your visa application after you have paid the full balance of the tour.

Personal items: TravelShop Booking&Suppliers are not responsible for the loss of personal items such as jewelry, money, or valuable documents. Utilizing the hotel safes or facilities provided at the Guest Relations Desk can be helpful in safeguarding your belongings. Additionally, travel insurance is professionally recommended to travelers for unforeseen events.

Travel Prohibitions: Passengers who are 27 weeks pregnant or more may be prohibited from traveling, prioritizing their safety and health. However, travel may be permitted with sufficient medical documentation up to 24-26 weeks of pregnancy. Please consult your doctor before planning your tour.

Dietary Requirements: If you need or require special dietary requirements, including vegetarian, diabetic, children's menus, and dairy-free options please notify your Supplier before the tour departure. If you have any dietary sensitivities, please notify them at least 2 weeks before your tour start date.

Handicapped Services: Suppliers offer private services tailored to meet handicapped requirements, along with accessible tours. For assistance, please reach out to your tour supplier to make arrangements.

Photos and Videos during tour: At times, Suppliers gather photos and videos to share on their social media accounts and for marketing purposes. Suppliers should always ask for travelers' permission first. Travelers have the option to decline participation in these visual documents. If travelers notice any photos or videos being shared without their consent, please inform your Supplier and us ([email protected]) to have them removed.

Tipping: Tipping, like in the rest of the world, is a cultural practice that fosters goodwill and encourages helpfulness. Please check your itinerary for tipping details or ask your Supplier.

Disclosure Notice All travelers acknowledge that TravelShop Booking is a global marketplace that offers an online platform connecting tour suppliers providing various land services, operators who purchase tours for their travelers, and travelers seeking tours, including optional tours across various categories. All users are aware of and agree to this.

TravelShop Booking reserves the right, at its sole discretion, to allow suppliers worldwide to post, upload, publish, submit, or transmit text, images, graphics, videos, or other materials (collectively, "Content") on the platform. When Suppliers share Content on the Platform, they grant TravelShop Booking permission to use it, including in publications and promotional materials. By granting this permission, Suppliers provide TravelShop Booking with a worldwide, irreversible, perpetual, non-exclusive, royalty-free license. TravelShop Booking does not claim ownership of this content. Moreover, these Terms do not limit any rights you may have to use and exploit the Content. Additionally, TravelShop Booking can remove any Content deemed abusive, harmful, illegal, pornographic, incites hate, obscene or defamatory, racist, sexist, or similar without prior permission or notification.

On our global platform, tours are booked directly with the respective supplier, and their current terms and conditions apply. If the suppliers have not uploaded their terms and conditions, then TravelShop Booking's terms and conditions are applicable. By booking a tour, the supplier, operator, and travelers agree to our terms and conditions.

By clicking "Book Now," you are booking the tours provided by that specific supplier. The contract for your travel adventure is established when the supplier accepts your booking. In this scenario, the contract is directly between you, the traveler and the supplier. If you are an operator, then the contract is between the operator, and the supplier. TravelShop Booking saves the contract text and your booking data to manage the contractual relationship.

When utilizing the TravelShop Booking platform, travelers commit to supplying all necessary personal information promptly, comprehensively, and truthfully. Specifically, travelers need to disclose upfront any circumstances and restrictions that may impact the execution of services by TravelShop Booking and the supplier, such as special needs like food intolerances, restricted mobility, or health conditions.

The Traveler commits to reviewing all contractual documents received through Travelshop Booking's Services, such as travel contracts, booking confirmations, and vouchers, for accuracy and completeness, including spelling errors (e.g., name, date of birth, special travel requirements). Any identified errors must be promptly reported to TravelShop Booking and the Supplier.

Travelers are responsible for notifying TravelShop Booking and tour suppliers during their booking process about any restrictions they may have, such as restricted mobility, pregnancy, or special medical needs.

It is recommended that any complaints be submitted in writing to TravelShop Booking via [email protected]. Failure to report any discrepancies may prejudice the Traveler. However, reporting a discrepancy alone does not impose any legal obligations on TravelShop Booking or the Supplier.

In the event that the Traveler receives payments related to claims for damages or price reductions due to breach of contract, they must promptly inform TravelShop Booking.