Bienvenue to Istanbul! As soon as you arrive, TSG will be on hand to transfer you to your hotel. You have an incredible and enriching tour ahead of you, but today is a free day. You can use this time to unwind from your flight, explore the area, or even take part in one of our optional tours.

(Breakfast included)

After breakfast, the tour will depart for a gorgeous Istanbul City Tour. The first stop is the Topkapi Palace; the great palace of the Ottoman Sultans from the 15th to the 19th centuries. At the same time, it houses an exquisite collection of crystal, silver, and Chinese porcelain, robes worn by the sultans and their families, the famous jewels of the imperial treasury, miniatures, and the holy mantle, enshrining relics of the Prophet Mohammed.

The second stop of the tour is Sultanahmet Square, where the Sultanahmet Mosque salutes the Hagia Sophia. The Sultanahmet Imperial Mosque, which was built in the 16th century by the architect Mehmet, is also known as the Blue Mosque because of its magnificent interior decoration of blue Iznik tiles. Next, the tour will explore the Hippodrome; the site of ancient chariot races, and the home of three ancient monuments; the Obelisk of Theodosius, the bronze Serpent Column, and the Column of Constantine. When you reach the other end of the Hippodrome, the Hagia Sophia Mosque will meet you with all its grandeur.

After a delectable lunch break, TSG will take you to the bazaar, where you can find exotic spices and herbs, Turkish Baklava, delicious Turkish Delights, Turkish Coffee, nuts and fruits, hand made souvenirs, and more. Dinner and overnight in Istanbul.

Please note: Topkapi Palace is closed on Tuesdays, the Bascilica Cistern can be an alternative. Please contact your consultant for details. Remember to bring a headscarf when visiting religious sites such as the Blue Mosque and the Hagia Sophia Mosque.

(Breakfast and Dinner included)

The TSG team will pick you up from the hotel after breakfast around 8:00 a.m. for "Bosphorus by Boat,". a traditional excursion by boat along the waterway separating Europe and Asia. The shoreline is home to dozens of old wooden villas, palaces of marble, fortresses, and small fishing villages. You will have the opportunity to see the 19th-century Ottoman masterpiece Dolmabahce Palace, Yildiz Palace, one of the unique samples of the last period of Ottoman architecture, and Ciragan Palace with its amazing marble facades from the boat. Additionally, the Rumeli Fortress, one of the most exquisite examples of Ottoman military architecture, the harmony of eastern and western architectural styles at the Beylerbeyi Palace, the iconic view of Ortakoy, and more can be seen during the boat tour.

After lunch, the TSG team will take you to the bazaar, where you can find authentic goods. The air here is filled with the enticing aromas of cinnamon, caraway, saffron, mint, thyme, and various herbs, Turkish baklava, Turkish delight, and fresh Turkish coffee, as well as handicraft souvenirs. 

Then we depart for Istanbul Airport for a domestic flight to Denizli. Transfer from the airport and check in to your hotel in Pamukkale. Dinner and overnight in Pamukkale.

(Breakfast and Dinner included)

Wellness Cure Silver Program 2 x Peloidotherapy (Mud Therapy) (20 min.) 1 x Medical Massage (30 min.) 2 x Thermal water (Hotspring). After breakfast, our wellness program starts at the hotel. Today you will have the above program, according to your schedule. Dinner and overnight in Pamukkale.

(Breakfast and Dinner included)

Wellness Cure Silver Program 2 x Peloidotherapy (Mud Therapy) (20 min.) 1 x Medical Massage (30 min.) 2 x Thermal water (Hotspring) After breakfast, our wellness program starts at the hotel. Today you will have the above program, according to your schedule. Dinner and overnight in Pamukkale.

(Breakfast and Dinner included)

Wellness Cure Silver Program 2 x Peloidotherapy (Mud Therapy) (20 min.) 1 x Medical Massage (30 min.) 2 x Thermal water (Hotspring) After breakfast, our wellness program starts at the hotel. Today you will have the above program, according to your schedule. Dinner and overnight in Pamukkale.

(Breakfast, Lunch and Dinner included)

Early in the morning the tour will ride to Pamukkale. Pamukkale is known for its marvel of calcite travertines and travertine pools. It is one of the most visited sites in Turkey. Tangem paragliding and hot air balloon tours, which have been held in the region for few decades, are very popular attractions among travelers.

Hierapolis is the second-most visited place in the district. It was founded as a thermal spa in the 2nd century BC in a region rich in natural resources. The city was later rebuilt during the Roman era, and many of the structures that visitors can see today were constructed during this period. The Necropolis, which is home to more than 1200 tombs, the Roman Theater, the Temple of Apollo, which dates back to the 3rd century BC, and the Byzantine Church, which features early Christian architecture, can be seen in the ruins. After the tour, transfer to Kusadasi. Dinner and overnight in Kusadasi.

TSG advises for those who want to explore the region's attractions, a Tangem Paragliding, or Hot Air Ballooning can be appealing alternatives. 

(Breakfast, Lunch and Dinner included)

The departure to visit Ephesus, one of the best preserved ancient sites in the world, will be early in the morning. In Ephesus, you will visit the Temple of Artemis, Curetes Street, the famous Roman Baths, the Celsus Library, the Grand Theatre, and have a lunch break at a small Turkish restaurant. We will travel to Sirince Village after lunch, which has a great reputation for producing regional wine in Turkey, particularly fruit wines. The 19th-century neighborhood of Sirince still has its original architectural details and is well-known outside of the nation. It is famous for its homemade wines that are specially made from different kinds of fruits, such as blackberries, blueberries, melons, and strawberries. In the evening, you will be tested on your knowledge of making fruit wine. On the way back to the hotel, we will stop at a carpet weaving center or a leather production center for shopping. 

After the tour, drive to the thermal center in Davutlar. The use of water in the form of a bath is regulated by medical authorities and is used for inflammatory rheumatism diseases, soft tissue diseases, cerebral palsy rehabilitation, stress disorders, neurology, athletic injuries, etc. Overnight in Kusadasi.

(Breakfast included)

Today we depart for Izmir Airport for our domestic flight to Istanbul and then back to home. End of our services. Please, check your suitcases, flight details, and other details before your domestic and international flights. Please remember that, you can sign up to take advantage of TSG credits, and this is the best way to snag credits and use them for your next trips as a discount, as well as to hear about the hot deals according to your interests. Safe travels until we meet again!   

All parties must understand that this text will be valid if any Supplier has not added their cancellation policy to the system. By booking any supplier's tour via our website, all parties will be deemed to have accepted these terms and conditions.

1. Suppliers are global companies that provide land tours and services to operators and travelers. According to the TravelShop Booking Supplier agreement, all Suppliers are responsible for adding their own terms and conditions, including information on tour cancellations.
2. All travelers and operators need to check the including and the excluding section locate in the tour detail page below the itinerary and Supplier must add this section while he/she adding his tour to the website. In the event that the included and excluded sections are empty and the parties disagree on this issue, an agreement will be reached between the parties by determining the included and excluded services on similar tours with similar prices. At this stage, the parties are deemed to have agreed to rely on the initiative of TravelShop Booking.
3. Reservations: Reservations can be made from the Tour Detail page, from the Availability section located below the itinerary. Additionally, right below the Availability section, travelers can select the Private Tour option to contact the tour operator and book the tour privately. Simply fill out your contact details and write your question; one of our experts will promptly respond to assist you. Please note that some tours may not be customized privately; therefore, there is no Private Tour option in the Availability section.
   
   Once you confirm your booking by clicking the "Book Now" button, you will be directed to the Checkout page. Firstly, enter all your details, and please double-check the names, passport, and flight details. Upon proceeding with the booking, we will charge a 25% booking deposit to your credit card.
4. Deposit and Payments: Your booking will be confirmed upon receipt of a non-refundable deposit for your online order by credit card. Payment will then be made in stages as indicated below.

   	Booking Day	4 Weeks Before	2 Weeks Before
   Land Tours	15% Non Refundable	35%	50%
   Tours with domestic flights	25% Non Refundable	25%	50%
   Yacht Tours	25% Non Refundable	25%	50%

   The full amount of the tour must be paid 15 days before the departure date. If not, it will be consider as a cancellation, hence cancellation penalties will be charged. However, if you have booked any of our tours, including domestic flight tickets, then cancellation penalties and the full amount of the flights will be charged.

   Payments with Visa and Mastercard can be made in pounds, euros, or dollars. However, if you choose to pay with American Express, a 4% bank fee will apply.

   A reservation made through the website on a regular basis cannot be changed. However, travelers can discuss the services and other details if they book the tour privately. Tours booked privately can only be changed if seats are available. Any changes to an entire private reservation will be considered a cancellation and will be subject to cancellation fees, resulting in a 100% loss of deposit.

5. Booking Changes: Once your private booking is confirmed, any changes will incur a €50.00 fee.
6. Cancellations and Refunds: Cancellation quieries must be made in wirten and signed by the traveler or tour operators.
7. Due to limited seats and the organizations being planned days in advance, any Anzac Day Gallipoli Tours will not be refunded, including the 25% deposits.
8. If you have booked a tour that includes domestic flight tickets, the tickets will be charged at the full amount. Cancellations must be made at least 8 weeks before the tour departure; otherwise, late penalties will apply.
   
   The rest of the cancellation terms are listed below:

   	4 Weeks Before	3 Weeks Before	2 Weeks Before	1 Weeks Before
   Land Tours	85%	50%	30%	No refund
   Domestic Flight Tours & Yacht Tous	75%	50%	30%	No refund

9. Please remember no refund policy applies on all flight tickets. Travelers and Operators might hae keep thie balances without refund amounths is they prefer to keep them in the system as Future Tour Credits. This is a convenient way to avoid from both no refunds and decrease the full amounts.

Future Tour Credits: This system is designed for travelers who wish or need to cancel their booking due to certain reasons. In such cases, travelers and operators can retain the full balance amount in the system and utilize it for a future tour. Additionally, travelers can book new tours from the deals pages and, by doing so, not only avoid reduced refund amounts but also avail of discounted tours.

Future Tour Credits are only applicable for tours listed on the deals page; campaigns offering substantial discounts, such as Black Friday deals, are not valid. However, they can choose their new tours from all categories on our pages.

What Is Future Tour Credit?: Future Tour Credits is a feature that allows travelers to re-book their travel at a later date instead of canceling for some reason. Sometimes travelers may have to or want to cancel their paid travels due to reasons beyond their control. With this feature, you can specify the amount as credit and allow them to use it for their re-bookings with your brand for a new date. Suppliers and travelers can notify us through [email protected] for details.

Yacht and Hotels: The availability of accommodations is always a crucial aspect of nearly all types of tours. If the hotel listed by the Supplier in the included and excluded sections is unavailable, the Supplier is responsible for arranging a similar hotel for the traveler and notifying the traveler accordingly.

Prices: All suppliers are responsible for keeping their prices up to date. In the event that a supplier's price is not current at the time of a booked tour, they are obligated to conduct the tour at the price listed on our platform. Therefore, we strongly advise suppliers to review and update their prices at least every six months, - twice a year.

Discounts / Special Offers: If travelers book a discounted tour from any of the Suppliers, they are required to make the full payment at the time of booking. Additionally, no cancellations or refunds are accepted for discounted tours. This rule protects the supplier from potential financial losses while also incentivizing them to offer promotions.

Children Discounts: children between 0 to 11 have discounts listed below. Older than 11 years old children are charged full amount and children younger than 18 must travel with ab adult. There will be no exception about it. Also 25% of the tour coast will be charges for baby seats for buses.

Flights: If it is not a special category, generally, international and domestic flights are not included to the tours. Hence, travelers are responsible for booking their own international flight tickets and notifying the supplier of their arrival if airport transfer is promised. Flight cancellations, delays, and all types of flight penalties are the responsibility of the traveler and the airline company. The supplier bears no responsibility in such cases.

Tours included domestic flight tickets: Certain tour packages feature domestic flight tickets. In this case, the supplier needs to provide you with copies of all your flight tickets, tour vouchers, itinerary, hotel contact information, and confirmation emails. Additionally, these documents will be included in your welcome pack upon arrival at the airport. It's crucial to carefully review all information (names, arrival and departure times, flight details, etc.) and promptly notify us of any discrepancies. Once booked and confirmed, we cannot be held responsible for any errors in this information. Please note that a maximum of 15-20 kilograms is allowed on domestic flights.

Insurance: Having travel insurance will protect travelers against unexpected situations such as health problems, flight delays, burglaries, etc., during your tour. Therefore, we highly advise all travelers to obtain insurance before departure.

a. The following insurance policies, which are not included in any tour packages, can be helpful against unforeseen circumstances.

b. Travel cancellation insurance: This helps minimize financial risk in case the traveler needs to cancel before departure.

c. Travel interruption insurance: This helps minimize financial risk in case the traveler experiences an interruption during the trip after departure.

Adequate health insurance.

All suppliers need to provide travelers with the transport schedule, luggage limit information, airport transfers, guides, and meeting point information via email and upon meeting travelers in person. Additionally, it is the travelers' responsibility to review the instructions carefully and not to miss the meeting points and times.

Entrance Fees: All entrance fees mentioned in the itinerary are included in the tour price and will be paid before or during the tour. Additionally, travelers have the option to visit museums and other places with entrance fees at their own expense if they wish.

Accommodation: Suppliers are required to provide the hotels listed in the itinerary. However, in cases where the listed hotels are unavailable due to reasons such as seasonality or other mandatory circumstances, suppliers must offer similar alternatives to the travelers.

Check in and check out: According to global standards, hotel check-in time is typically 14:00, and check-out time is 12:00. To inquire about early check-in and late check-out options, suppliers and/or travelers need to contact the hotel directly.

Private and Regular Tours: Both regular and private tours are offered on our website. A private tour is exclusive to those with reservations, while a regular tour allows for a larger number of participants. Pricing varies based on group size and tour type. Please be aware that the Supplier reserves the right to modify the order of activities outlined in the booked itinerary if necessary.

Optional tours: Depending on your tour, you can find various optional tours on our website and book them separately. It's important to note that these optional tours are not included in traveler's main tour package. While travelers can book these optional tours online.

Passports & Visas: Travelers need a valid passport and visa for the country they will visit. TravelShop Booking and Suppliers do not provide any passports or visas for any cases. They can only provide invitation letters, which will help you in your visa application after you have paid the full balance of the tour.

Personal items: TravelShop Booking&Suppliers are not responsible for the loss of personal items such as jewelry, money, or valuable documents. Utilizing the hotel safes or facilities provided at the Guest Relations Desk can be helpful in safeguarding your belongings. Additionally, travel insurance is professionally recommended to travelers for unforeseen events.

Travel Prohibitions: Passengers who are 27 weeks pregnant or more may be prohibited from traveling, prioritizing their safety and health. However, travel may be permitted with sufficient medical documentation up to 24-26 weeks of pregnancy. Please consult your doctor before planning your tour.

Dietary Requirements: If you need or require special dietary requirements, including vegetarian, diabetic, children's menus, and dairy-free options please notify your Supplier before the tour departure. If you have any dietary sensitivities, please notify them at least 2 weeks before your tour start date.

Handicapped Services: Suppliers offer private services tailored to meet handicapped requirements, along with accessible tours. For assistance, please reach out to your tour supplier to make arrangements.

Photos and Videos during tour: At times, Suppliers gather photos and videos to share on their social media accounts and for marketing purposes. Suppliers should always ask for travelers' permission first. Travelers have the option to decline participation in these visual documents. If travelers notice any photos or videos being shared without their consent, please inform your Supplier and us ([email protected]) to have them removed.

Tipping: Tipping, like in the rest of the world, is a cultural practice that fosters goodwill and encourages helpfulness. Please check your itinerary for tipping details or ask your Supplier.

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TravelShop Booking reserves the right, at its sole discretion, to allow suppliers worldwide to post, upload, publish, submit, or transmit text, images, graphics, videos, or other materials (collectively, "Content") on the platform. When Suppliers share Content on the Platform, they grant TravelShop Booking permission to use it, including in publications and promotional materials. By granting this permission, Suppliers provide TravelShop Booking with a worldwide, irreversible, perpetual, non-exclusive, royalty-free license. TravelShop Booking does not claim ownership of this content. Moreover, these Terms do not limit any rights you may have to use and exploit the Content. Additionally, TravelShop Booking can remove any Content deemed abusive, harmful, illegal, pornographic, incites hate, obscene or defamatory, racist, sexist, or similar without prior permission or notification.

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